Welcome to the Naked Mates support center
This is the place to come to when you have technical issues with the Naked Mates website. In order to streamline support requests we use a support ticket system and every support request is assigned a unique ticket number which you can use to track the progress and responses online.
If you have previously raised a ticket but had no reply please check TICKET STATUS before raising a new ticket.
Before you raise a ticket...
- Forgotten your username or password? No need to raise a ticket for that, instead click HERE to reset it.
- Raising a ticket about a payment by Card, text or BACS? Please log in to Naked Mates and complete THIS form instead.
We aim to respond to support tickets within 6-12 hours, but as our support is manned by volunteers please be patient. When creating a support request please provide your username and the email address you used upon registration.